Panasonic LifeSolutions India Pvt. Ltd., having registered office at 12th Floor, Ambience Tower,
Ambience Island, NH-8, Gurgaon-122002, Haryana. (hereinafter referred as "Company")
warrants that this Digital Camera shall be free from any manufacturing defect, for
a period of 24 months from the date of purchase ("Warranty"), provided however,
the following terms and conditions are satisfied:
- The Warranty is valid only when this Warranty Certificate (duly filled, signed and
stamped by the selling dealer), along with original bill (GST Paid Only) of purchase
indicating the date of purchase and the authorized dealer's name is presented to
the Company's authorized service centers at the time of availing warranty services.
Warranty will not be valid without these documents. Any modification, amendment or
defacement to these documents shall render this Warranty void. If in any case, material
is purchased from unauthorized dealer, Interstate Billing, without GST Bill, warranty
will not be given to such cases.
- In the event of Company carrying out repairs or replacement of any part during the
Warranty period, the validity of the Warranty shall continue only for the remaining
period.
- In the event of a manufacturing defect found in Digital Camera during the Warranty,
Company shall, at its sole discretion, either repair or replace the defective Digital
camera with an equivalent model (at no additional cost within original warranty
period). All parts removed by the Company shall be the property of the Company.
Any repairs done or replacements provided shall not extend the existing Warranty
for any of the Digital Camera. For avoidance of doubt, the time taken by the Company
in repairing the product shall not be reason for extending the warranty term.
- While the Company will make every effort to carry out repairs at the earliest, it
is however made explicitly clear that the Company is under no obligation to do so
in a specified period of time
- To the extent permitted by law, this Warranty and the remedies set forth herein
are exclusive and in lieu of all other warranties, remedies and conditions, whether
oral, written, statutory, express or implied. Company disclaims all statutory and
implied warranties, including without limitation, warranties of merchantability
and fitness for a particular purpose and warranties against hidden or latent defects,
to the extent permitted by law. In so far as such warranties cannot be disclaimed,
Company limits the duration and remedies of such warranties to the duration of this
express Warranty and, at Company's option, the repair or replacement services described
below.
- Warranty does not cover free replacement of cabinet and styling material, aesthetic
material frame plastic parts and all accessories items such as EVF cap, Lens Cap,
Solder strap, Hand strap , Handle and attachment recording media such as SD card
Micro phone unit, Mic wind screen, Carrying bag, Ear phone, Ac adapter , Charger,
Battery, HDMI cable, Video Cables, remote control unit.
- Display may occasionally have dots missing or permanently lit. This does not necessarily
indicate a fault.
- The Warranty stands void if the serial number of the Digital Camera is mutilated,
defected or altered.
- Company will not accept any responsibility for damage
arising out of unauthorized modification or alteration, repair or use of any accessories
other than those supplied with the equipment.
- This warranty does not cover damages and / or defects resulting from :-
a) Accidents, misuse, improper installation, or any manner of tampering; b) Usage
of wrong electrical supply/ voltage; c) Defects due to stains, rusting or corrosion
of any manner; d) Usage not in accordance with the operation instruction booklet;
e) Normal wear and tear; f) losses damages defects and malfunctions caused by acts
of God, fire and civil unrest; (g) damage caused by use with a third party component
or product that does not meet the Digital Camera's specifications and Company shall
not be under any obligation legal or otherwise to repair any defective or damaged
Digital Camera, if the same shall be required as a result of losses, damages, defects,
malfunction arising from any of the causes mention in this paragraph.
- Any software media which does not conform to the specifications mentioned in the
operating manual, playability of such media is not warranted.
- In case repairs are carried out by unauthorized personnel or unauthorized source
warranty will be void.
- Defects/Damage caused by household pets, rats, cockroaches, lizards or any other
animals/insects.
- Defects/Damage do not cover normal wear and tear of parts (which age over period
of time / usage) including but not limited to damage or defect to the finish or exterior
of the product (such as paint peel off, colour changes, scratches etc.)
- Scratch on product, Lens and LCD will not be covered under Warranty.
- Damage due to external laser beams, sun light, other high power light sources are
not covered under Warranty.
- This Warranty does not cover the cost of transportation of defective Digital Camera
from the place of installation to Company's authorized service centre.
- Company will not accept any responsibility for damage or loss arising out of mishandling
or incurred during transit.
- Where applicable, it is customer's responsibility to backup any content stored in
the defective Digital Camera before it is sent to Company's authorized service centre.
The Company shall not be responsible for any damage or modification or loss of data
or any other information stored in the defective Digital Camera sent to Company
for repair or replacement.
- Except as provided in this Warranty and to the maximum extent permitted by law,
Company is not responsible for direct, special, incidental or consequential damages
resulting from any breach of Warranty or condition, or under any other legal theory,
including but not limited to loss of use; loss of revenue; loss of actual or anticipated
profits (including loss of profits on contracts); loss of the use of money; loss of
anticipated savings; loss of business; loss of opportunity; loss of goodwill; loss
of reputation; loss of, damage to, compromise or corruption of data; or any indirect
or consequential loss or damage howsoever caused including the replacement of equipment
and property, any costs of recovering, programming, or reproducing any program or
data stored in or used with the Digital Camera or any failure to maintain the confidentiality
of information stored on the Digital Camera.
- No Company dealer, agent, or employee is authorized to make any modification, extension,
or addition to this Warranty. If any term is held to be illegal or unenforceable,
the legality or enforceability of the remaining terms shall not be affected or impaired.
This Warranty is governed by and construed under the laws of India.
- In the event of any difference or dispute arising with reference to terms and conditions
of the warranty or their interpretation, the same shall be referred to sole arbitrator,
who shall be appointed by the Company's authorized signatory. The decision of sole
arbitrator shall be final and binding on the parties. Such arbitration proceedings
shall be held at New Delhi and provision of the Arbitration & Conciliations
Act 1996 shall apply to the arbitration proceedings.